In what is also a little bit of a shock taking into account how little we've heard about it over the past a number of months, CNN ranked the iPhone 4's antenna issues, known informally as "Antennagate", as the top tech fail of the year. In fact, even CNN acknowledges that "fail" is "a pretty relative term" considering how successful the iPhone 4 was and continues to be.
First Apple said the problem didn't exist. Then they said it was a software issue. Then they kind-of admitted it existed and gave away free cases to help. Then, they said it doesn't really exist anymore and stopped giving away the bumpers.
This is what CNN had to say about the now infamous “antennagate” scandal from the Cupertino-based company:
Apple drama — nothing brings out the diehard fans and Cupertino haters quite like this one.
The newest iteration of the wildly popular smartphone was released in June.
By all standards, it’s been a huge success. All standards except one.
Some people couldn’t actually use it for phone calls.
OK, maybe that’s an overstatement. But the Grip of Death (caused when users covered part of the antenna in a band around the phone’s edge) was real — and a big glitch in the device’s rollout.
First Apple said the problem didn’t exist. Then they said it was a software issue. Then they kind-of admitted it existed and gave away free cases to help. Then, they said it doesn’t really exist anymore and stopped giving away the bumpers.
Months later, the problem is all but forgotten and the phones show no sign of dipping in popularity. So "fail," in this case, is a pretty relative term.
Other notable mentions in that list were: 3D TVs (at #2), Microsoft KIN (at #3), Google Nexus One (at #4), and iTunes Ping (at #10).
CNN’s 10 Biggest Tech Fail of 2010:
- iPhone 4 ‘Antennagate’
- 3D TV
- Microsoft KIN
- Google Nexus One
- Facebook privacy
- Google Buzz
- Gawker media sites hacked
- Content farms
- Digg relaunch
- iTunes Ping
CNN also notes that the issue has quietly faded away (after a bumper giveaway and OS update ), and the phone is still a huge seller.
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