Over the past few months, iPhone 6, 6s, 6 Plus and 6s Plus users have had to deal with a problem that causes their devices to shut down unexpectedly, a problem that Apple now says it has successfully tackled in the last Update of iOS 10.2.1, released to the public on January 23.
In a statement picked up by TechCrunch, Apple claims that the upgrade to iOS 10.2.1 has resulted in a reduction of eighty percent of the problems that led to the unexpected shutdown of iPhone 6s and a reduction in the same problem of sudden shutdown Seventy percent of the iPhone 6 and 6 Plus.
With iOS 10.2.1, Apple introduced improvements to reduce cases of unexpected shutdowns that a small number of users were experimenting with their iPhone. iOS 10.2.1 already has more than 50% of the active IOS devices updated and the diagnostic data we have received from the improvements introduced shows that for this small percentage of users experiencing the shutdown problem, we are seeing a reduction of over 80% in the iPhone 6s and a reduction of more than 70% in the iPhone 6. We have also added the possibility of the phone restarting without having to connect to a power supply when a user is facing in spite of everything to a Off. It is important to note that these unexpected shutdowns are not a security problem, but we understand that this can be inconvenient and we wanted to solve the problem as quickly as possible. If a customer has a problem with their device they can contact AppleCare.
From the company based in Cupertino it is recommended that users who are experiencing unexpected shutdowns on their iPhone 6 or 6s devices should upgrade their operating system to iOS 10.2.1 if they have not already.