A few days after the official HomePod release into the smart speaker market, buyers have noticed a possible problem caused by Apple’s new smart speaker: it could ruin the wood.
After praising the HomePod for sound quality, news came from colleagues in 9to5mac, in which Apple admitted to Wirecutter that the HomePod base could leave residues on some wooden surfaces.
According to Apple’s words “the signs can improve several days after the speaker has been removed from the wooden surface” and suggests that if it does not work you should “try to clean the surface as recommended by the furniture manufacturer”.
Apple then updated the support page dedicated to the HomePod, explaining that: “It is not uncommon for the anti-vibration silicone base speakers to leave delicate marks on some wooden surfaces”.
This article is a warning for all those who intend to buy or intend to place the HomePod on wooden surfaces.
The HomePod has received incredibly positive reviews from audiophiles to the technical reviewers: the only drawback is that Siri is still not on par with the other virtual assistants in the smart speakers.
In the last hours it has emerged that the problem of “white rings” on wooden surfaces is not as unusual as we thought: even the Sonos One, another intelligent speaker, leaves these rings on wooden furniture with an oil or wax finish.
Just like the HomePod, the Sonos One has a silicone base with four small feet: it does not create a perfectly spherical ring like the one caused by the HomePod, but it seems like the signs are exactly the same.
This problem caused strong discussions yesterday, after the independent magazines Pocket-lint and Wirecutter highlighted the obvious signs that the HomePod leaves on oiled or waxed furniture.
After the issue received the media coverage that was expected, Apple published a support document titled “Cleaning and Care of HomePod,” which warned customers about the potential signs they might leave on some wooden surfaces.
In the document Apple reassures, explaining that it is not unusual that silicone bases can leave residues on particular types of wood: they are residues that go away with time, or at most with a slight polishing.
It is not clear why Apple did not inform customers about the possibility of any white signs caused by the device; however, it is assumed that this is a problem that the company had at least to know after the long period of tests carried out and the years of development used to make this product.
Perhaps a simple preventive support support document, published before the HomePod was launched, would probably have mitigated the situation, limiting customer frustration and harsh criticism from the media.
If you think that the HomePod can still damage expensive furniture, Apple recommends to place it on a different surface to avoid problems of any kind.