Apple started training AppleCare staff features of work with the iOS 7 operating system , the release of which is expected in mid-September, reported by 9to5mac , citing a source familiar with the situation .
Information for staff training comes branded stores using Apple’s internal service RetailMe, which have access to only employees of the company. Typically , the training begins at the Apple Store a few weeks before the start of the new product. It is assumed that the official launch of iOS 7 will be held simultaneously with the next-generation iPhone .
Apple is asking employees to pay attention to the technical support services , and Find My iPhone Activation Lock, designed to protect mobile devices from theft. In the tutorials also focuses on the photo sharing via iCloud, the new camera interface , the control point , AirDrop, iTunes Radio and updated browser Safari.
This 12 months, Apple has ordered that every one workers who don’t work full-time , the 2nd week of September, the entire work shift. On the improve of cell OSes have been transferred workers AppleCare, specializing on the Mac computer platform and OS X. They are going to additionally take calls and endorse clients on iOS 7.
Apple expects that new customers will confuse the brand new cellular platform design , and technical improve calls shaft collapses . Staff should inform purchasers that the working device is operating as sooner than , even though it appears completely different now .