In accordance to a couple sources, it seems that AT&T has intentionally adopted a option to raise sales at the expense of the iPhone to other smart phones. Some sources have reported that AT&T is deliberately advising to customers not to buy an iPhone in order to increase Android phones sales, at least according to BGR.
AT&T Regional retail sales managers provides instructions to store managers redirect direct customers looking for an iPhone to other smartphones such as Android and Windows Phone .
Everyone getting to the point of sa
le and the application specific purchase a iPhone , then it would be well received by sellers who, in turn, show that the client also has other phone smart, with the aim of allowing the user make an "informed decision".
It also appears that AT&T is not limited to this and would have prohibited the staff to use the iPhone as a corporate device. The iPhone is being sold as an operator equipment : in fact the iPhone sales dropped for about 80% of sales, and then decreased between 50% and 60% per share.
After spreading the news of AT&T has BGR contacted directly through email , stating:
The idea that we would steer any customer away from a particular device couldn’t be more farfetched. Our reps do what it takes to align customer needs with the best device for them.
iPhone remains one of our most popular devices, which doesn’t happen by steering people away from it. Our reps are encouraged to try all devices so they are more knowledgeable on our industry-leading smartphone lineup
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