Users who are experiencing the problem have confirmed that Apple does not consent to the replacement of the devices still under warranty, but it was difficult to expect the opposite. In fact, speaking of cracks, the first thought that springs to mind is that smartphones have fallen to the ground, but the users in question claim not to have never dropped your iPhone X.
(Image: Apple Support)
Some seem to attribute the cracks in the lenses of the photographic module at low temperatures, therefore a damage due to certain climatic conditions:
Bought the iPhone X right before Christmas, and found a crack on the rear camera glass last night. The phone has been used with cover all the time and no drop or accident. Went to Apple Store this morning and was told to pay a whopping $549 to have it fixed.
Another user stated:
Even my iPhone X has a crack on the camera. The smartphone has never crashed, never used without a cover, and I live in Hawaii, so it’s not even the cold weather’s fault. The smartphone is two months old.
In some cases it is difficult to discover the real cause of problems like this. Users have confirmed that they have never dropped the smartphone, but the cracks could also be due to keys or coins come into contact with the device, for example, in your pocket or bag. However, doubts remain, considering the numerous reports of the same anomaly.
Have you noticed any cracks on the camera of your iPhone X?