Tim Cook has just issued a statement in which he apologized about Apple Maps. The letter indicates that the Cook regreted that Apple has released a product that does not meet the expectations. Apple will make every effort to make Maps better. The letter is available on the Apple website. Remarkably, Apple CEO makes suggestions on which apps you can use in the meantime, which he emphatically points to the competition:
you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going totheir websites and creating an icon on your home screen to their web app.
It must be painful for Cook to admit this. Apple announced in June proudly own maps app and adopted early departure from Google Maps. The contract with Google was rumored to have more than a year, but Apple wanted to own maps app offering. Previously, Apple in a reaction already know that the new Maps application would be better, as more people use it. The criticism was not so much about the appearance, but incorrect information, cities that had been given a different name and different paths that suddenly appeared to run than in reality.
Beneath is the whole textual content of the letter learn:
To our buyers,
At Apple, we try to make world-category merchandise that ship the very best expertise imaginable to our buyers. With the launch of our new Maps final week, we fell brief on this dedication. We’re extraordinarily sorry for the frustration this has led to our consumers and we’re doing the whole lot we will to make Maps higher.
We launched Maps at the beginning with the primary model of iOS. As time advanced, we needed to supply our consumers with even higher Maps together with options equivalent to flip-with the aid of-flip instructions, voice integration, Flyover and vector-based totally maps. With a purpose to do that, we needed to create a brand new model of Maps from the bottom up.
There are already greater than one hundred million iOS gadgets the use of the brand new Apple Maps, with increasingly more becoming a member of us daily. In simply over every week, iOS customers with the brand new Maps have already looked for just about half of one billion places. The extra our clients use our Maps the easier it’ll get and we very much savor the entire comments now we have got from you.
Whereas we’re bettering Maps, that you may are attempting choices by means of downloading map apps from the App Retailer like Bing, MapQuest and Waze, or use Google or Nokia maps by way of going to their internet sites and growing an icon on your house display to their net app.
The whole thing we do at Apple is aimed toward making our merchandise the perfect on the earth. We all know that you just predict that from us, and we can preserve working non-cease unless Maps lives as much as the identical extremely excessive same old.
Tim Prepare dinner